Zoom Video Communications (ZM) shares jumped on Thursday after the remote video services provider reported better-than-expected results and gave a rosy outlook as it was able to retain more customers.

The company reported adjusted earnings per share (EPS) of $1.39 for the second quarter of fiscal 2025, with revenue rising 2.1% to $1.16 billion, both numbers beating estimates.

Corporate revenue rose 3.5% to $682.8 million, while online revenue was flat at $479.7 million. However, the average monthly online customer churn rate fell 30 basis points (bps) to 2.9%, “the lowest rate ever,” said Eric Yuan, Zoom’s founder and CEO.

More major customers thanks to advanced AI

Zoom said it had 3,933 customers contributing more than $100,000 in revenue over the past 12 months, up about 7.1 percent year over year. Yuan said the company is able to sell high-end packages by offering advanced artificial intelligence (AI).

Zoom expects full-year adjusted earnings per share of $5.29 to $5.32 and revenue of $4.63 billion to $4.64 billion, both above analyst expectations.

The company also announced the departure of its CFO

The company also announced the resignation of Chief Financial Officer Kelly Steckelberg.

Steckelberg, who has been with Zoom for seven years, told analysts she would stay with the company until the company releases its quarterly results. Yuan said the company is conducting “an extensive search” for her successor.

Zoom shares closed 13% higher at $68.04, their highest since March. The stock is still far from its all-time high of over $500 in October 2020.