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ST. PETERSBURG, Fla. – With 16,000 employees and many teams working through the night, Duke Energy Florida is releasing estimated restoration times for customers affected by Hurricane Milton. While some customers will have power restored sooner, the majority able to receive power is expected to be restored by the following days/times:

• Sunday, Oct. 13 at 11:59 p.m / Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia counties
  
• Tuesday, October 15, 11:59 p.m / Pasco and Pinellas counties

“We want to ease our customers’ concerns and reassure them that they will have power back within days – not weeks,” said Todd Fountain, storm director for Duke Energy Florida. “We thank our team for their hard work and commitment to meeting these estimated recovery times, our local officials and first responders for their support, and our customers for their continued patience.”

Customers can report power outages in four different ways:

• Visit duke-energy.com on a desktop or mobile device.
  
• Use the Duke Energy mobile app (download from a smartphone via Apple Store or Google Play).
  
• Text 57801 (standard text and data rates may apply).
  
• Call the Automatic Outage Notification System at 800.228.8485.

Additionally, customers who are unable to receive electricity due to damage to the meter base, circuit breaker panel or customer-owned electrical wiring should contact their local municipality for advice. Inspections may be required after repairs are completed.

For the most up-to-date information on power outages, visit Duke Energy’s outage map or by registering for outage alerts.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, has 12,300 megawatts of energy capacity and provides power to 2 million residential, commercial and industrial customers across a 13,000 square mile service area in Florida.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, NC, is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky and have a combined energy capacity of 54,800 megawatts. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is leading an ambitious transition to clean energy, emphasizing reliability, affordability and accessibility as the company works toward achieving net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 . The company is investing in major electric grid upgrades and cleaner power generation, including expanded energy storage, renewable energy, natural gas and nuclear power.

For more information, visit duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations driving our energy transition.

Contact: Ana Gibbs
24 hours: 800.559.3853