Artificial intelligence (AI) is changing the way we work, and it’s doing so at a rapid pace. Instead of fearing that AI will take our jobs away, we should focus on how it can improve our work. AI can help us gain new insights, foster creativity, and drive business growth. But to make the most of it, we need to combine our technical expertise with essential human traits like empathy, creativity, and ethical thinking. In this new world of work, success means building a hybrid workforce that combines AI skills with our unique human capabilities.

Hybrid is here to stay

One of the biggest disruptions we’re seeing in the workplace is the trend toward hybrid models that combine remote and office work. According to a recent survey by Littler, hybrid work models aren’t a temporary solution—they’re here to stay. Companies and employees alike are recognizing the benefits of this approach, from increased flexibility and productivity to better work-life balance. This hybrid model is a perfect fit for integrating AI, as it allows employees to leverage the technology while benefiting from in-person collaboration and the unique human touch that machines can’t replicate. By adopting a hybrid work culture, companies can create an environment where both AI and human capabilities thrive together.

Technical skills are essential

As the workplace continues to evolve, the importance of technical skills cannot be overstated. Technological literacy is becoming a fundamental requirement across various industries. As AI and automation become more prevalent, employees must develop skills in data analytics, programming, and digital literacy to remain competitive. Companies are increasingly recognizing this shift and adapting their workflows accordingly. Jonas Allen, VP of Marketing at Sand Technologies, explains, “Companies are adapting their workflows to the AI ​​world on two fronts: technological and human. On the technical side, organizations are investing in new AI tools and the cloud infrastructure needed to run them. On the human side, their investments typically go toward hiring employees who are able to leverage the latest AI advancements and establishing training programs to reskill and upskill current employees.” This dual approach ensures that employees can not only use AI tools effectively, but also continuously improve their skills. By fostering a tech-savvy workforce, companies can create a harmonious blend of AI capabilities and human expertise, drive innovation, and achieve strategic goals in this new era of work.

Soft skills are indispensable

Despite the rise of AI and technology, soft skills remain essential in the modern workplace. While technical skills are essential for navigating and using AI tools, it’s the soft skills like communication, empathy, critical thinking, and leadership that really set effective employees apart. AI can analyze data and perform complex calculations, but it lacks the ability to understand human emotions and context. As organizations integrate AI into their workflows, they must also emphasize developing these essential human qualities. Allen highlights this balance: “AI can give us incredible insights and efficiencies, but it’s the human touch that drives meaningful collaboration and innovation. And that means having empathy and being able to read the situation in the room to know when, how, and how far to engage on certain topics. Good collaboration requires employees to have these skills and overall adaptability, regardless of location.

As we embrace AI, we recognize its potential to enhance our work, not replace it. AI unearths insights, fosters creativity, and drives growth when combined with human qualities like empathy and ethical thinking. The shift toward hybrid work models that combine remote and office work will continue. This model maximizes flexibility and productivity, leveraging AI while retaining the irreplaceable human touch.