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    • Spectrum Announces Date When Upstate Internet Will Be Fully Restored
    Idaho

    Spectrum Announces Date When Upstate Internet Will Be Fully Restored

    Madoc Meredith Posted on

    More than 42,000 Spectrum Internet users in the Upstate were still without service as of Monday evening, Oct. 14, according to an update provided by the telecommunications company.

    However, a solution for everyone in the Palmetto State is expected soon.

    According to an update from Spectrum, “In South Carolina, we expect to fully restore all sites that have power and can be safely accessed by October 16.”

    Spectrum confirmed that 395,000 customers were offline during the peak of Tropical Storm Helene in South Carolina. They deployed more than 900 technicians and engineers across the state and repaired over 300 miles of network to restore online services to their customer base.

    Here is a timeline of Spectrum internet outages over the past few weeks:

    More: “Our Greatest Cry for Help,” Camp Greenville’s Pretty Place stands amid the destruction of Helene

    Spectrum Internet is down because of Helene

    • On October 4, Spectrum issued a statement via social media regarding outages on its Southeast network:
    • On October 7, people began restoring internet service in the Simpsonville and Mauldin area.
    • On October 9, Spectrum’s communications team provided an update:

    “We currently have over 3,000 field managers, technicians and engineers actively working around the clock to access and repair any damage to our network caused by Helene,” said Scott Pryzwansky, senior director of the Mid-South Region at Charter Communications. “Once power is restored to homes, streets and neighborhoods, Spectrum customers’ services will come back online.”

    • On the evening of October 13th, Spectrum’s communications team published a social media post regarding restoration updates:

    — AJ Jackson covers the food and dining scene, as well as arts, entertainment and downtown culture, for The Greenville News. Contact him by email at [email protected] and follow him on X (formerly Twitter) @ajhappened. This reporting is only possible with the support of our readers. Sign up for a digital subscription today.

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    Madoc Meredith
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