The day after…

It looks like DownDetector reports of the Microsoft outage have all but stopped as the fix has been successfully rolled out. In fact, the Microsoft outage isn’t even on the first page of DownDetector this morning.

According to Microsoft’s own services page, all services are back up and running normally, with the exception of Microsoft Teams, which apparently still has problems. Microsoft says it is investigating the issue and “analyzing service telemetry to identify the cause of the impact and develop a remediation plan.”

Time to refresh

Microsoft had a busy day ahead of it fixing all of the Outlook issues, but the company has reached out to X to respond to a user complaint and further confirm that the worst of the outage is behind us.

According to the post, users who are still struggling with issues should update to get everything working again. “A configuration change was applied and telemetry confirmed that we have mitigated the impact. Users should refresh/restart their Outlook sessions,” the post said.

If things aren’t working for you, click the New button or close and restart your email app. Then everything should be (mostly) back to normal.

The reports are declining quickly

The latest Downdetector report shows a massive drop in user reports. While the overall status still shows that “user reports indicate issues with Microsoft 365,” the number of reports is quickly trending downward.

At peak times, more than 2,100 users submitted reports. Now that number has dropped to around 600. It’s still not perfect, and it seems that a small minority of users are having problems, but it seems, at least for now, that most people can access their Outlook email and other Microsoft 365 products.

Things are improving

Microsoft posted its response on X about half an hour ago, and one user who responded to the post seemed happy with the result. X user @Karthikkonar227 posted: “It seems to be looking good now, our organization members have confirmed it’s working for them.” So far, this is the only X user who has responded directly to the support account, but it’s a start .

The Microsoft 365 status page shows everything online, which is also a good sign that the outage is resolved with “We’re fine!” written at the top of the screen. We’ll have to wait for more user reports before we can say the outage is fixed, but it seems we’re moving in the right direction.

The fix is ​​rolled out

In its latest update, the Microsoft 365 Status account on X revealed that it “applied a configuration change and telemetry confirmed we have mitigated the impact.” Microsoft recommends that you refresh or restart your Outlook sessions to see if this helped.

A solution could come

If you are concerned about this outage, all major updates come from the Microsoft 365 status account to apply a targeted configuration update that is suspected to resolve the outage. But only time will tell, so stay tuned.

One freeze after another

New user reports from DownDetector continue to pour in about today’s Outlook outage. Outlook users often experience that the new desktop app freezes and has to be force closed via the Task Manager in Windows.

Although we’ve heard conflicting reports, one user says they were able to use the old Outlook app without any problems. Your own mileage may vary, but it might be worth a try if you still have it installed.

First your email, now your team

Because this issue affects multiple Microsoft services, some users are now reporting that they are unable to access Microsoft Teams. In a post on

Not just Outlook

It was the Microsoft Outlook desktop app that alerted everyone to the outage. However, problems are now also occurring with some of the software giant’s other services. These include Microsoft 365 and the Microsoft Store.

If you thought last week’s Verizon outage was over, think again. Verizon, Spectrum, T-Mobile, and Frontier all have their own issues right now, which we will also look into. For more information, see our Verizon outages live blog.

A growing failure

Microsoft Outlook users in Europe were the first to report problems this morning. But over the course of the day, users around the world experienced the same login issues, app crashes and freezes.

Based on DownDetector’s outage map, it appears that in the US, the East Coast and Midwest are currently most affected by this issue. I’m still waiting for an update from Microsoft on a possible fix.

Memory management problem

The Microsoft Outlook team has published a new post on X, explaining that “a potential memory management issue” could be the likely reason for this outage. They say they are working with organizations to reproduce the problem and develop a solution. Hopefully they will find a solution to this problem soon.

Outlook users are upset

DownDetector has had relatively regular complaints, with one user saying, “We’re having issues with crashes/freezes in both OWA and the desktop application.” Microsoft knew about it just after 5 a.m. EST and 7 hours later it was still going on Problem. I wish Microsoft could get things stable and working and just leave it alone!!”

Changing apps doesn’t help

The first Outlook problems first appeared in Microsoft’s new Outlook desktop app, which replaces the previous web app. It’s probably the version you’re using if you’re using Windows 11 version 23H2 or later, as it now comes preinstalled on new PCs.

In a post on X, Microsoft confirmed that it is currently analyzing data from customers who experienced crashes and high memory usage with the new Outlook desktop app. However, as BleepingComputer points out, some users are also experiencing similar issues with the older Outlook on the web (OWA) app, where it freezes and won’t load.